Privacy Policy

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Effective Date: January 2025

Venture On Mobile RV Repair respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.ventureonrvrepair.com (the "Site") or use our RV repair services (the "Services").

1. Information We Collect

We collect personal information in various ways when you interact with our Site or use our Services. This may include:

Personal Identification Information: Name, email address, phone number, and billing information.

Vehicle Information: Information about your RV, including make, model, year, and the details of the services requested.

Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide our Services: To schedule repairs, communicate about service updates, and perform necessary maintenance and repairs on your RV.

To improve our Services: To enhance our website, services, and customer experience based on your feedback and usage patterns.

To communicate with you: To send you service updates, appointment reminders, promotions, and other relevant information related to your repair requests.

For billing and payments: To process payments for services rendered, including sending invoices and receipts.

For legal purposes: To comply with legal obligations and resolve disputes if necessary.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. These include encryption, secure servers, and regular security assessments.

However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

Service Providers: We may share necessary information with third-party service providers (e.g., payment processors, email marketing platforms, etc.) who assist us in delivering our Services. These third parties are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as to comply with a subpoena or similar legal request.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

 SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. 

5. Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to improve the user experience, track website usage, and analyze traffic. Cookies are small text files placed on your device to remember your preferences or actions over time. You can control cookie settings through your browser settings. However, disabling cookies may affect the functionality of some parts of the Site.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.

Correction: You can request corrections to inaccurate or incomplete information.

Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., if we are required to retain it for legal reasons).

Opt-Out: You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in emails or contacting us directly.

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our Site may contain links to third-party websites, such as social media platforms or external service providers. These websites are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Site and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on this page and update the "Effective Date" at the top of the document. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Email: Brian@VentureOnRVRepair.com

Phone: 215-470-5300 

Ambler, PA, United States.

 By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Venture On Mobile RV Repair. This includes SMS messages for appointment scheduling, appointment reminders, follow-up instructions, review requests, and billing notifications. Message frequency varies. Message and data rates may apply. See our privacy policy at https://ventureonrvrepair.com/privacy-policy-%26-terms. 

Message HELP for help. 

Reply STOP to any message to opt out.  

 1. SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If consent has been given to receive text messages from Venture On Mobile RV Repair, messages may be received related to the following:
Appointment reminders
Follow-up messages
Billing inquiries

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be initiated related to appointments or billing. More messages may be received if you prefer this method of communication for follow-up.

4. Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:
Opt-in to receive SMS messages from Venture On Mobile RV Repair can be done verbally, during a conversation.

6. Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7. Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 215-470-5300.

8. Standard Messaging Disclosures:
Message and data rates may apply.
Opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions at https://ventureonrvrepair.com/privacy-policy-%26-terms.
Message frequency may vary.